Sales Feature
Know what is due,
what came in,
and who is late.
Every won deal gets a payment schedule from its products. Hipcall reminds customers, records what they pay, and shows finance what is still open.
Collections
Current · next due 1 Dec1 Nov
$1,180
Paid1 Dec
$1,180
Open1 Jan
$3,340
Scheduled (licence + support)Why it matters
A schedule you do not have to build
Monthly, quarterly, yearly, and one-time lines turn into due dates when the deal is won. Lines due on the same day become one due date.
Every payment on the record
Record bank transfers, cards, Wise, and cash against one or several due dates. Refunds reopen the due date; mistakes are voided with a reason, never deleted.
Reminders and rules you set
Remind customers before the due date, on the day, and every few days after. Decide what happens if they still do not pay: keep it overdue, pause the deal, or end the subscription.
Finance and sales on one page
Expected and collected amounts per month and currency, overdue customers by days late, and amounts not yet matched to a due date—by pipeline, rep, and product.
Let customers pay online
When a payment is due, the customer opens a secure page with the amount and items and pays by card through Stripe. Card details never touch Hipcall. A saved card is charged on the due date; if that fails, the customer gets a link to update it. Customers can also see their schedule and past payments in their own portal—signing in with a code sent to their e-mail, or straight from your own app.
How It Works
Set up in four steps
- 1
Win the deal
The payment schedule is built from its products.
- 2
The due date opens
A few days before each due date, it opens and the customer gets a reminder by e-mail, and by WhatsApp or SMS if you use them.
- 3
Record the payment
By hand, through the API from your own system, or online by card.
- 4
Follow up what is late
The Overdue view lists who is late, by how many days, and how much is left.
Use Cases
Built for how your team sells
Monthly software licences
A software company bills monthly. Due dates open 7 days ahead, the customer gets the payment link, and finance sees the month's collection rate on one screen.
Bank transfers
A B2B distributor is paid by transfer. The account manager records each one against the right due dates; a larger transfer covers two months at once.
Unpaid subscriptions
A customer misses a payment. Reminders go out; after 14 days the deal is paused, and your platform is told through a webhook so it can pause the service. When the payment arrives, the deal resumes by itself.
FAQ
Frequently asked questions
Yes. A payment can be split across several due dates, oldest first by default. Anything left over is kept as an unallocated amount until you match or refund it.
No. A payment is recorded in the deal's currency. Converting currencies stays with your accounting team.
Hipcall pauses or ends the deal according to your rules and sends a webhook. Your own system decides what happens to the service.
Only users with the "Record payment" permission. Anyone who can see the deal can see its payments.
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