Size mümkün olan en iyi deneyimi sunmak için çerezleri kullanıyoruz. Ayrıca, web sitesini sizin için sürekli olarak geliştirmek amacıyla kullanıcı davranışını analiz etmemize de olanak tanırlar.
Zendesk, müşteri ilişkilerini geliştirmenize ve müşterilerinize harika destek sağlamanıza olanak sağlayan, web tabanlı bir CRM yardım masası destek aracıdır.
Bu olduğunda (Tetikleyiciler)
Bunu yap (Aksiyonlar)
Create task Creates a new task.
Update task Updates an existing task.
Create contact Creates a new contact.
Update contact Updates an existing contact.
Create company Creates a new company.
Update company Updates an existing company.
Create deal Creates a new deal.
Update deal Updates an existing deal.
Call init When a call start.
Call hangup When the call hangup.
Create callback When the caller create a new callback request.
New Ticket Triggers when new ticket is created.
Ticket Opened Triggers when a ticket gets opened.
Ticket Pending Triggers when a ticket is pending.
Ticket Solved Triggers when a ticket is solved.
Create Ticket Creates a new ticket
Update Ticket Updates an existing ticket.
Add Comment to Ticket Add a comment to the ticket.
Add Tag(s) to Ticket Add a tags to the ticket.
Create User Creates a new user.
Update User Updates an existing user.
Create Organization Creates a new organization.
Update Organization Update an existing organization.
Get User Search a user by email.
Search Organization Searches an existing organization details.
Search User Searches an existing user details.
Search Group Searches an existing group details.
Search Ticket Searches an existing ticket details.
Search Agent Searches an existing agent details.
Create Group Creates a new group.
Update Group Updates an exisitng group.
Delete Organization Deletes an existing organization.
Delete Group Deletes an exisitng group.
Delete Ticket Deletes an existing ticket.
Delete User Deletes an existing user.
Create task (Coming soon) Creates a new task.
Create contact (Coming soon) Creates a new contact.
Create company (Coming soon) Creates a new company.