Zendesk + Hipcall Entegrasyonu

Zendesk

Zendesk, müşteri ilişkilerini geliştirmenize ve müşterilerinize harika destek sağlamanıza olanak sağlayan, web tabanlı bir CRM yardım masası destek aracıdır.

Bu olduğunda (Tetikleyiciler)

Bunu yap (Aksiyonlar)

Create task
Creates a new task.
Update task
Updates an existing task.
Create contact
Creates a new contact.
Update contact
Updates an existing contact.
Create company
Creates a new company.
Update company
Updates an existing company.
Create deal
Creates a new deal.
Update deal
Updates an existing deal.
Call init
When a call start.
Call hangup
When the call hangup.
Create callback
When the caller create a new callback request.
Zendesk
New Ticket
Triggers when new ticket is created.
Zendesk
Ticket Opened
Triggers when a ticket gets opened.
Zendesk
Ticket Pending
Triggers when a ticket is pending.
Zendesk
Ticket Solved
Triggers when a ticket is solved.
Zendesk
Create Ticket
Creates a new ticket
Zendesk
Update Ticket
Updates an existing ticket.
Zendesk
Add Comment to Ticket
Add a comment to the ticket.
Zendesk
Add Tag(s) to Ticket
Add a tags to the ticket.
Zendesk
Create User
Creates a new user.
Zendesk
Update User
Updates an existing user.
Zendesk
Create Organization
Creates a new organization.
Zendesk
Update Organization
Update an existing organization.
Zendesk
Get User
Search a user by email.
Zendesk
Search Organization
Searches an existing organization details.
Zendesk
Search User
Searches an existing user details.
Zendesk
Search Group
Searches an existing group details.
Zendesk
Search Ticket
Searches an existing ticket details.
Zendesk
Search Agent
Searches an existing agent details.
Zendesk
Create Group
Creates a new group.
Zendesk
Update Group
Updates an exisitng group.
Zendesk
Delete Organization
Deletes an existing organization.
Zendesk
Delete Group
Deletes an exisitng group.
Zendesk
Delete Ticket
Deletes an existing ticket.
Zendesk
Delete User
Deletes an existing user.
Create task (Coming soon)
Creates a new task.
Create contact (Coming soon)
Creates a new contact.
Create company (Coming soon)
Creates a new company.

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