Hipcall Webkancaları

Bu makalemizde Hipcall’un webkancası özelliğinden bahsedeceğiz. Hipcall’un webkancası özelliği sayesinde Hipcall’da gerçekleşen bir çağrıyı kendi yazılımınıza anlık işleyebilirsiniz. Bu işlemi yazılımcınız yapabilir. Bu makaleyi kendisiyle paylaşabilirsiniz.

Çağrılar

Çağrı başlangıcı

{
    "event": "call::init",
    "data": {
        "event_type": "call_state",
        "state": "init",
        "uuid": "34c0308c-3f95-405d-ac45-af60d6876afd",
        "startstamp": "2023-04-04T09:59:51.000000Z",
        "timestamp": "2023-04-04T09:59:51.000000Z",
        "direction": 0,
        "account_id": 1,
        "contact_number": "905438856301",
        "number_id": 1,
        "number": {
            "resource_type": "number",
            "id": 1,
            "name": "Bulutfon 850",
            "number": "+908508850000"
        },
        "user_id": 0
    }
}

Çağrı sonlanması

{
    "event": "call::hangup",
    "data": {
        "event_type": "call_state",
        "state": "hangup",
        "uuid": "34c0308c-3f95-405d-ac45-af60d6876afd",
        "startstamp": "2023-04-04T09:59:51.000000Z",
        "timestamp": "2023-04-04T09:59:59.000000Z",
        "direction": 0,
        "account_id": 1,
        "contact_number": "905438856300",
        "number_id": 1,
        "number": {
            "resource_type": "number",
            "id": 1,
            "name": "Bulutfon 850",
            "number": "+908508850000"
        },
        "user_id": 0
    }
}

Kişi

Oluşturma

{
    "event": "contact_center::contact_create",
    "data": {
        "first_name": "John",
        "last_name": "Doe",
        "job_title": "CEO",
        "created_by_type": "user",
        "created_by_id": 3,
        "company_id": null,
        "user_id": 3,
        "account_id": 1,
        "updated_at": "2023-04-04T10:03:13.000000Z",
        "created_at": "2023-04-04T10:03:13.000000Z",
        "id": 18582
    }
}

Güncelleme

{
    "event": "contact_center::contact_update",
    "data": {
        "id": 18582,
        "first_name": "John Backed",
        "last_name": "Doe",
        "description": null,
        "job_title": "CEO",
        "created_by_type": "user",
        "created_by_id": 3,
        "account_id": 1,
        "company_id": null,
        "user_id": 3,
        "deleted_at": null,
        "created_at": "2023-04-04T10:03:13.000000Z",
        "updated_at": "2023-04-04T10:05:41.000000Z",
        "custom_url": null
    }
}

Firma

Oluşturma

{
    "event": "contact_center::company_create",
    "data": {
        "name": "Acme Company",
        "created_by_type": "user",
        "created_by_id": 3,
        "user_id": 3,
        "account_id": 1,
        "updated_at": "2023-04-04T10:07:34.000000Z",
        "created_at": "2023-04-04T10:07:34.000000Z",
        "id": 16276
    }
}

Güncelleme

{
    "event": "contact_center::company_update",
    "data": {
        "id": 16276,
        "account_id": 1,
        "user_id": 3,
        "name": "Acme Company Inc",
        "description": null,
        "created_by_type": "user",
        "created_by_id": 3,
        "deleted_at": null,
        "created_at": "2023-04-04T10:07:34.000000Z",
        "updated_at": "2023-04-04T10:07:54.000000Z",
        "custom_url": null
    }
}

Görev

Oluşturma

{
    "event": "task::create",
    "data": {
        "name": "Webhook test task",
        "description": "Webhook test task description",
        "due_date": "2023-04-08 09:00:00",
        "assign_to": "3",
        "priority": "medium",
        "task_list_id": null,
        "created_by_type": "user",
        "created_by_id": 3,
        "account_id": 1,
        "updated_at": "2023-04-04T10:01:30.000000Z",
        "created_at": "2023-04-04T10:01:30.000000Z",
        "id": 6600
    }
}

Güncelleme

{
    "event": "task::create",
    "data": {
        "name": "Webhook test task",
        "description": "Webhook test task description",
        "due_date": "2023-04-08 09:00:00",
        "assign_to": "3",
        "priority": "medium",
        "task_list_id": null,
        "created_by_type": "user",
        "created_by_id": 3,
        "account_id": 1,
        "updated_at": "2023-04-04T10:01:30.000000Z",
        "created_at": "2023-04-04T10:01:30.000000Z",
        "id": 6600
    }
}