Integrazione Jira Service Management + Hipcall

Jira Service Management aiuta la tua azienda a ricevere, tracciare, gestire e risolvere le richieste dei tuoi clienti.

Quando ciò accade (trigger)

Create task
Creates a new task.

Update task
Updates an existing task.

Create contact
Creates a new contact.

Update contact
Updates an existing contact.

Create company
Creates a new company.

Update company
Updates an existing company.

Create deal
Creates a new deal.

Update deal
Updates an existing deal.

Call init
When a call start.

Call hangup
When the call hangup.

Create callback
When the caller create a new callback request.

Issue Moved
Triggers when an issue moved from some project to the project in which you are setting webhook.

Issue Deleted
Triggers when an issue deleted.

Issue Transitioned
Triggers when an issue transitioned(status changed).

Issue Updated
Triggers when an issue updated.

New Issue Created
Triggers when a new issue created in a project

Create Customer
Create a new customer.

Create Organization
Create a new organization.

Add Customer to Organization.
Add a customer to the organization.

Create Customer Request
Create a new customer request.

Create Request Comment
Create a new comment to the customer's request.

Get Service Desk Customer
Gets a existing customer details.

Get Customer Requests
Gets a customer requests.

Create task (Coming soon)
Creates a new task.

Create contact (Coming soon)
Creates a new contact.

Create company (Coming soon)
Creates a new company.