Freshdesk + Hipcall Integration

Freshdesk

Freshdesk is a help desk platform that simplifies customer service for your team and helps them provide a great customer experience.

When this happens (Triggers)

Do this (Actions)

Create task
Creates a new task.
Update task
Updates an existing task.
Create contact
Creates a new contact.
Update contact
Updates an existing contact.
Create company
Creates a new company.
Update company
Updates an existing company.
Create deal
Creates a new deal.
Update deal
Updates an existing deal.
Call init
When a call start.
Call hangup
When the call hangup.
Create callback
When the caller create a new callback request.
Freshdesk
New Ticket
Triggers when a new ticket is created.
Freshdesk
Update Ticket
Triggers when a ticket is updated
Freshdesk
Create an Agent
Create an agent.
Freshdesk
Create Company
Create company.
Freshdesk
Create Contact
Create a new contact.
Freshdesk
Create Ticket
Creates ticket.
Freshdesk
Create Ticket (with Custom Fields)
Creates ticket.
Freshdesk
Create Tickets for Existing Contacts
Create tickets for existing contacts.
Freshdesk
Get Contact
Get a specific contact detail.
Freshdesk
List Ticket Fields
List all the ticket fields.
Freshdesk
Search Contacts
Search a contact in your Freshdesk account.
Freshdesk
Update a Ticket
Update a ticket.
Freshdesk
Update Contact
Updates an existing contact.
Create task (Coming soon)
Creates a new task.
Create contact (Coming soon)
Creates a new contact.
Create company (Coming soon)
Creates a new company.