Setup your business phone system in 15 minutes.

You can setup your cloud phone system in 15 minutes, and start to serve your customers. You don’t need to be a VoIP expert! No need for physical device investment! A computer, internet connection and a headset are enough to start.

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Hipcall Cloud PBX Software Features

Our main goal is to develop a simple, fast, easy-to-use cloud base phone system. We offer you only the features you need.

Call recordings: You can record your calls with Hipcall and listen to call records later. You can also create different settings for incoming, outgoing and internal calls.
Call history: You can access all the call history in Hipcall. You can also filter your calls as answered, unanswered, calls from last month, or calls that are associated with a specific user.
IVR Greetings: You can set up different IVR greetings for your numbers and you can create an after-hours message. For example, “Our office is currently closed. We will return your call within a business day.”
After-Hours: You can create different IVR greetings for business hours and for after hours. You can create a report of after hours calls.
IVR: You can provide your callers different dialing options. For example, 'Press 1 for Sales, Press 2 for Customer Support'. Our IVR system can detect invalid key pressing and inform the caller.
Calling Groups: In Hipcall, you can transfer calls to users based on your preferences. With the options of transferring calls randomly or transferring it to the agent with least talk time.
Missed call notification: If the caller can’t contact an agent from your team, you can receive a notification and create a report for it.
Webphone - CTI: Hipcall provides an integrated web phone system which means you don’t have to use an IP phone, or a softphone to make calls. You can easily call people in your contacts list with a single click.
Tags: You can tag your calls and create a report with the tags. For example, using the tags like 'complaint' and 'product x', you can filter the complaint calls for a specific product.
Notes: Users can create notes for calls, so that other team members can be informed about the calls without listening to them.

Stats

Countries: 11
Companies: 3.207
Users: 10.422