Zoho Desk + Hipcall Integration

Zoho Desk

Zoho Desk is a customer service software that helps you to manage customer tickets, reply, etc

When this happens (Triggers)

Do this (Actions)

Create task
Creates a new task.
Update task
Updates an existing task.
Create contact
Creates a new contact.
Update contact
Updates an existing contact.
Create company
Creates a new company.
Update company
Updates an existing company.
Create deal
Creates a new deal.
Update deal
Updates an existing deal.
Call init
When a call start.
Call hangup
When the call hangup.
Create callback
When the caller create a new callback request.
Zoho Desk
Configure Webhook
Triggers when ( new account creates, account updates, new contact creates, contact updates, new ticket creates, ticket updates, new ticket thread creates, and new ticket comment creates. )
Zoho Desk
New Ticket
Create a new ticket.
Zoho Desk
Update Ticket
Update an existing ticket.
Zoho Desk
Get a Ticket
Get a specific ticket.
Zoho Desk
Send E-Mail Reply in Ticket
Send an email reply to the customer ticket.
Zoho Desk
Add Comment
Add a comment to the ticket.
Zoho Desk
Create Contact
Create a new contact.
Zoho Desk
Create Account
Create a new account.
Zoho Desk
Search Ticket
Find a ticket by ticket number.
Zoho Desk
Find Contact
Find a contact by email.
Create task (Coming soon)
Creates a new task.
Create contact (Coming soon)
Creates a new contact.
Create company (Coming soon)
Creates a new company.