Helpwise + Hipcall-integratie

Helpwise

Helpwise is een eenvoudig te gebruiken gedeelde inbox en e-mail samenwerkingssoftware voor teams om team e-mailaccounts te beheren.

Wanneer dit gebeurt (Triggers)

Doe dit (Acties)

Create task
Creates a new task.
Update task
Updates an existing task.
Create contact
Creates a new contact.
Update contact
Updates an existing contact.
Create company
Creates a new company.
Update company
Updates an existing company.
Create deal
Creates a new deal.
Update deal
Updates an existing deal.
Call init
When a call start.
Call hangup
When the call hangup.
Create callback
When the caller create a new callback request.
Helpwise
Conversation Created
Triggers when a conversation is created
Helpwise
Conversation Assigned
Triggers when a conversation is assigned
Helpwise
Conversation Closed
Triggers when a conversation is closed
Helpwise
Conversation Deleted
Triggers when a conversation is deleted
Helpwise
Conversation Reopened
Triggers when a conversation reopened
Helpwise
Added Note in Conversation
Triggers when a new note is added in a conversation
Helpwise
Applied Tag in Conversation
Triggers when a tag is applied in a conversation
Helpwise
Reply from Customer
Triggers when a reply from a customers occurs
Helpwise
Reply from Agent
Triggers when a reply from a agent occurs
Helpwise
Send SMS
Sends an SMS.
Helpwise
Create Mailbox
Creates a mailbox.
Helpwise
Send Email
Sends an email.
Helpwise
Create Contact
Creates a contact.
Helpwise
Get Emails of Thread
Retrieves all the email of the thread.
Create task (Coming soon)
Creates a new task.
Create contact (Coming soon)
Creates a new contact.
Create company (Coming soon)
Creates a new company.