Help Scout + Hipcall-integratie

Help Scout

Help Scout is een helpdesk voor kleine bedrijven. Hiermee kunt u geweldige e-mailsupport leveren en binnen enkele minuten opzetten, zonder de typische complexiteiten van een helpdesk.

Wanneer dit gebeurt (Triggers)

Doe dit (Acties)

Create task
Creates a new task.
Update task
Updates an existing task.
Create contact
Creates a new contact.
Update contact
Updates an existing contact.
Create company
Creates a new company.
Update company
Updates an existing company.
Create deal
Creates a new deal.
Update deal
Updates an existing deal.
Call init
When a call start.
Call hangup
When the call hangup.
Create callback
When the caller create a new callback request.
Help Scout
New Conversation
Triggers when a new conversation is created.
Help Scout
New Customer
Triggers when a new customer is created.
Help Scout
Tag Updated
Triggers when a tag is updated.
Help Scout
Conversation Assigned
Triggers when a conversation is assigned to an agent.
Help Scout
Create Customer
Create a new customer.
Help Scout
Create Conversation (With Existing Customer)
Create a conversation with an existing customer.
Help Scout
Create Conversation (With New Customer)
Create a conversation with a new customer.
Help Scout
Add Note
Adds a note to an existing conversation.
Help Scout
Send Reply
Replies to a conversation.
Help Scout
Find Customer
Find customer by email.
Help Scout
Find User
Find user.
Help Scout
User Custom Report
Get the user's custom report over a given date range.
Create task (Coming soon)
Creates a new task.
Create contact (Coming soon)
Creates a new contact.
Create company (Coming soon)
Creates a new company.