Help Scout + Hipcall Integration

Help Scout

Help Scout is a small business help desk.By this, you can deliver great email support and get set up in minutes, without any of the typical help desk complexities.

When this happens (Triggers)

Do this (Actions)

Create task
Creates a new task.
Update task
Updates an existing task.
Create contact
Creates a new contact.
Update contact
Updates an existing contact.
Create company
Creates a new company.
Update company
Updates an existing company.
Create deal
Creates a new deal.
Update deal
Updates an existing deal.
Call init
When a call start.
Call hangup
When the call hangup.
Create callback
When the caller create a new callback request.
Help Scout
New Conversation
Triggers when a new conversation is created.
Help Scout
New Customer
Triggers when a new customer is created.
Help Scout
Tag Updated
Triggers when a tag is updated.
Help Scout
Conversation Assigned
Triggers when a conversation is assigned to an agent.
Help Scout
Create Customer
Create a new customer.
Help Scout
Create Conversation (With Existing Customer)
Create a conversation with an existing customer.
Help Scout
Create Conversation (With New Customer)
Create a conversation with a new customer.
Help Scout
Add Note
Adds a note to an existing conversation.
Help Scout
Send Reply
Replies to a conversation.
Help Scout
Find Customer
Find customer by email.
Help Scout
Find User
Find user.
Help Scout
User Custom Report
Get the user's custom report over a given date range.
Create task (Coming soon)
Creates a new task.
Create contact (Coming soon)
Creates a new contact.
Create company (Coming soon)
Creates a new company.