Kayako + Hipcall-integratie

Helpdesksoftware met een supportticketingsysteem dat u helpt productiever te zijn en klantloyaliteit op te bouwen.

Wanneer dit gebeurt (Triggers)

Create task
Creates a new task.

Update task
Updates an existing task.

Create contact
Creates a new contact.

Update contact
Updates an existing contact.

Create company
Creates a new company.

Update company
Updates an existing company.

Create deal
Creates a new deal.

Update deal
Updates an existing deal.

Call init
When a call start.

Call hangup
When the call hangup.

Create callback
When the caller create a new callback request.

Create User
This endpoint creates a new user account and profile.

Create Organization
This endpoint used for creating new organization.

Create Team
This endpoint used for creating new team.

Add Tag to User
This enpoint use for adding tag to existing user.

Add Tag to Organization

Add Tag to Conversation
This enpoint use for adding tag to existing conversation.

Create Conversation Via Mail
This endpoint used for creating a conversation with the first post as a email.

Create Conversation With a Private Note
This endpoint creates a new conversation with the first post as a private note.

Add a Private Note to a Conversation
This endpoint adds a private note to an existing conversation.

Update Conversation
This enpoint updates an existing conversation.

Update Organization
This enpoint updates an existing organization.

Update User
This endpoint updates an existing user.