Interakt + Hipcall Integration


Interakt is a platform that helps businesses leverage WhatsApp APIs to increase their WhatsApp sales & improve Customer Support. Interakt is a part of Jio Haptik, which is a leader in Conversational Commerce AI solutions globally.

When this happens (Triggers)

Do this (Actions)

Create task
Creates a new task.
Update task
Updates an existing task.
Create contact
Creates a new contact.
Update contact
Updates an existing contact.
Create company
Creates a new company.
Update company
Updates an existing company.
Create deal
Creates a new deal.
Update deal
Updates an existing deal.
Call init
When a call start.
Call hangup
When the call hangup.
Create callback
When the caller create a new callback request.
Customer Messages / Template Sent Status
Messages received from customers & statuses of sent template messages will be available in these webhooks.
Create / Update User
Create or update users in your Interakt account.
Create event
Add events to users in your Interakt account. Later map these events to ongoing campaigns.
Fetch Users
Fetch users created / modified in your Interakt account.
Send WhatsApp Template Message
Send a WhatsApp Template Message directly to your customer.
Create task (Coming soon)
Creates a new task.
Create contact (Coming soon)
Creates a new contact.
Create company (Coming soon)
Creates a new company.