Retently + Hipcall Integration


Retently is a tool for measuring and improving customer satisfaction and loyalty through Net Promoter Score surveys and feedback collection.

When this happens (Triggers)

Do this (Actions)

Create task
Creates a new task.
Update task
Updates an existing task.
Create contact
Creates a new contact.
Update contact
Updates an existing contact.
Create company
Creates a new company.
Update company
Updates an existing company.
Create deal
Creates a new deal.
Update deal
Updates an existing deal.
Call init
When a call start.
Call hangup
When the call hangup.
Create callback
When the caller create a new callback request.
Create or Update Customer
Creates a new customer or updates an existing customer.
Unsubscribe Customers
Unsubscribes an existing customers.
Delete Customers
Deletes existing customers.
Get Customer by Email
Retrieves an existing customer by email.
Tag a Survey Response
Tags the survey response.