Sales

Outbound Sales - Effect of Virtual Phone

Maximize outbound sales with virtual phone solutions! Discover how virtual calling technology revolutionizes prospecting, increases answer rates, and sales.

Onur Ozgur OZKAN Onur Ozgur OZKAN
· 4 min read

What is Outbound Sales?

Outbound sales is a sales strategy in which we reach out to potential leads who have no idea that our company exists. There are a couple of ways to do outbound sales. You can call leads directly, tell them about your product, and ask whether they need it. Or you can send bulk emails and, if a potential lead replies, contact them and answer their questions about your product. The important thing in outbound sales is to get back to a potential lead quickly when they respond. But which channel makes it easiest to communicate with your potential leads? Does a virtual phone system really help your outbound sales?

Sales professional handling a client call

What is a Virtual Phone System?

A virtual phone system is a communications service that routes your calls over an internet connection. It allows users to receive incoming calls and make outgoing calls via a mobile app, a desktop app, or an IP desk phone. Today, virtual phone systems have become the standard for business communication.

Organizations usually use virtual phone systems because they save money on hardware, installation, maintenance, and other costs. They also offer a variety of advantages over a traditional phone system. For example, they reduce the need for employees to remember extensions or information about callers; they make it easier for employees to see who is calling and what their current call status is; and they provide more options for routing calls.

How Does a Virtual Phone System Help Your Outbound Sales?

It’s important to communicate quickly and easily with leads who return your calls or emails. Today, that communication runs on virtual phone systems, which give you several ways to connect with your leads. For example, a lead may ask for a product demonstration. What do you do then? This is where a virtual phone system comes to the rescue. As long as you have an internet connection, it is easy to give your lead a demo.

What will you gain from a virtual phone system for your outbound sales?

  • You can make a phone call wherever you are.
  • You can connect via chat.
  • You can make a video call.
  • You can give a demonstration via video call.

How Can You Do This with Hipcall?

  • Your team can easily share contact information such as phone numbers, emails, and notes with Hipcall. All communication data is in one place.
  • Hipcall is a VoIP, cloud-based phone system. You don’t need any special device to use it; you just need an internet connection and a browser.
  • Empower your agents to deliver a great customer experience and close deals. Monitor your SLA and other metrics.
  • No downloads needed. Hop on meetings right from your browser or the app.
  • Integration with WhatsApp and Messenger.
  • Instant live chat for your website.

Conclusion

Reaching your customers and making sales with an effective outbound sales technique is not that difficult. Still, you need to keep working on your outbound sales and improving your techniques. Although it can be a demanding strategy for your company, it can earn you very loyal customers in the long run, and you may be less at risk of losing them. That is because you approached your customers with their needs and wishes in mind, which made them feel more valued. After all, as customers ourselves, we always favour companies that know our interests and offer campaigns accordingly.

We also explained that a virtual phone makes selling easier and lets you promote your products and your company wherever you are. With an internet connection, outbound sales over a virtual phone are quick and easy. For example, you can hold a video meeting with potential customers who are interested in your products, introduce your product, and persuade them to buy, and, as mentioned above, you can do this even when you are out of the office, increasing your sales. A virtual phone can be the biggest helper for your outbound sales.

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Written by

Onur Ozgur OZKAN

Onur Ozgur OZKAN

Co-founder & CEO

The Hipcall team builds an all-in-one communication platform for sales and support teams, combining business phone, call centre, CRM, and helpdesk into a single workspace.

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