Connecting every line
from floor to supply chain.
Hipcall gives manufacturing companies a cloud phone system built for production coordination, supplier management, and quality assurance - with every call tracked and every conversation recorded.
Trusted by 3,000+ companies
Why Hipcall
Built for manufacturing operations
From production floors to supplier networks, every call matters in manufacturing. Hipcall ensures your teams stay connected and every critical communication is captured.
Production Floor Communication
Connect floor supervisors, line operators, and maintenance teams with smart call routing. Track every production call and keep shifts coordinated across multiple plant locations.
Supplier Coordination
Manage vendor calls, procurement negotiations, and delivery scheduling. Call recording captures every agreement and smart routing connects suppliers to the right department instantly.
Quality Assurance
Dedicated lines for quality reports, defect escalations, and compliance calls. Conference bridges connect QA teams, engineers, and management instantly during critical quality events.
Use Cases
One platform, every department
Production Scheduling
Route scheduling requests to the right production manager. Smart routing connects callers to planning teams, call recording tracks every work order, and missed call alerts ensure no shift change goes uncoordinated.
Supply Chain Management
Handle vendor enquiries, material delivery updates, and purchase order confirmations. IVR menus let suppliers check order status and business hours routing manages after-hours calls.
Quality Control
Dedicated quality lines with priority routing. Call queuing handles inspection surges, conference calling coordinates cross-department responses, and every call is recorded for compliance.
Features
Features manufacturers rely on
Every feature is built to handle the coordination, compliance, and multi-site demands of manufacturing operations.
Call Recording
Record every production call, supplier negotiation, and quality report for compliance audits and continuous improvement.
IVR Menus
Let callers reach production scheduling, procurement, or quality control instantly - no delays during shift changes.
Smart Call Routing
Route supplier calls to procurement, safety reports to floor managers, and delivery queries to logistics automatically.
Call Queuing
Handle peak order volumes and shift-change surges without dropping a single supplier or customer call.
Call Forwarding
Forward calls to floor supervisors on the production line, ensuring teams stay connected across multiple plant locations.
Voicemail
Capture after-hours supplier messages and urgent maintenance requests so your team can prioritise responses at shift start.
Conference Calling
Coordinate multi-department responses during production issues with instant bridges between floor teams, engineering, and management.
Missed Call Alerts
Every missed call could be a critical supplier update. Get instant notifications so production schedules stay on track.
3,207+
Companies worldwide
50+
Countries supported
99.9%
Uptime guarantee
15min
Average setup time
Platform
More than a phone system
Your energy phone system works alongside six other products on the Hipcall platform. One login. Every customer conversation in one place.
Business Phone System
HD calls, IVR, and local numbers in 50+ countries.
Call Center Software
Queues, monitoring, wallboards, and analytics.
Business SMS
Two-way texting with templates and automation.
WhatsApp Business
Manage WhatsApp alongside calls and tickets.
Live Chat Software
Website chat with agent routing and canned responses.
Customer Service
Ticketing, knowledge base, and SLA management.
Your factory floor deserves
seamless communication
No contracts. No hardware. No surprises. Start your free 14-day trial and see how Hipcall keeps your manufacturing operations connected.