Designing conversations
that build great projects.
Hipcall gives engineering and architecture firms a cloud phone system built for project coordination, client communication, and cross-discipline collaboration - with every call tracked and every detail captured.
Trusted by 3,000+ companies
Why Hipcall
Built for engineering and architecture firms
From design reviews to site coordination, every call matters in engineering. Hipcall ensures your teams stay connected and every project communication is captured.
Project Management
Route calls by project, track every client interaction, and keep project managers connected to design teams, contractors, and stakeholders at every phase.
Client Coordination
Handle client enquiries, schedule reviews, and manage approvals. IVR menus let clients check project status and reach their dedicated project lead without delays.
Cross-discipline Collaboration
Conference bridges connect architects, structural engineers, and MEP teams instantly. Keep every discipline aligned with recorded calls and shared communication logs.
Use Cases
One platform, every department
Design Reviews
Coordinate design review sessions with clients and consultants. Conference calling brings all parties together, call recording captures every decision, and smart routing ensures the right team leads the discussion.
Site Coordination
Keep field engineers connected during site visits and inspections. Call forwarding reaches staff on-site, voicemail captures messages when they are unavailable, and missed call alerts ensure no issue is overlooked.
Client Presentations
Present design concepts and project updates to clients remotely. Conference bridges host multi-stakeholder calls, IVR menus route follow-up queries, and every presentation call is recorded for reference.
Features
Features engineering firms rely on
Every feature is built to handle the precision, coordination, and multi-stakeholder demands of engineering and architecture projects.
Call Recording
Record every client consultation and project review call for documentation, dispute resolution, and quality assurance.
IVR Menus
Let callers reach the right department instantly - architectural design, structural engineering, project management, or billing.
Smart Call Routing
Route client calls to the assigned project lead, site queries to field engineers, and new enquiries to business development automatically.
Call Queuing
Handle high call volumes during project milestones and planning deadlines without missing a single client or contractor call.
Call Forwarding
Forward calls to engineers on-site, ensuring your team stays reachable whether they are at the office, on a job site, or working remotely.
Voicemail
Capture after-hours client messages and contractor requests so your team can follow up first thing the next morning.
Conference Calling
Bring architects, engineers, and contractors together on one call to align on designs, resolve issues, and keep projects on track.
Missed Call Alerts
Every missed call could be a time-sensitive RFI or approval. Get instant notifications so critical decisions are never delayed.
3,207+
Companies worldwide
50+
Countries supported
99.9%
Uptime guarantee
15min
Average setup time
Platform
More than a phone system
Your energy phone system works alongside six other products on the Hipcall platform. One login. Every customer conversation in one place.
Business Phone System
HD calls, IVR, and local numbers in 50+ countries.
Call Center Software
Queues, monitoring, wallboards, and analytics.
Business SMS
Two-way texting with templates and automation.
WhatsApp Business
Manage WhatsApp alongside calls and tickets.
Live Chat Software
Website chat with agent routing and canned responses.
Customer Service
Ticketing, knowledge base, and SLA management.
Your projects deserve
seamless communication
No contracts. No hardware. No surprises. Start your free 14-day trial and see how Hipcall keeps your engineering and architecture teams connected.