Every test drive starts
with a phone call.
Hipcall gives dealerships and automotive businesses a cloud phone system built for sales enquiries, service scheduling, and parts coordination - with every lead tracked and every call recorded.
Trusted by 3,000+ companies
Why Hipcall
Built for the pace of automotive
From the showroom floor to the service bay, every call is a revenue opportunity. Hipcall ensures your teams never miss a lead and every customer gets a premium experience.
Showroom Sales
Capture every sales enquiry with missed call alerts, route buyers to their dedicated sales rep, and track which marketing campaigns drive the most test drive bookings.
Service Department
Manage appointment bookings, service updates, and pick-up notifications. IVR menus let customers check service status without tying up your advisors.
Parts & Inventory
Handle parts enquiries from both trade and retail customers. Route technical questions to the right specialist and send availability updates via SMS.
Use Cases
One platform, every department
Sales Floor
Every inbound call is a potential sale. Smart routing connects callers to available reps, missed call alerts ensure rapid follow-up, and call recording helps managers coach the team.
Service Centre
Book appointments, send service reminders via SMS, and handle warranty calls. Business hours routing ensures after-hours calls go to voicemail with clear instructions.
Parts Department
Handle trade and retail parts enquiries on dedicated lines. Call queuing manages busy periods and analytics reveal which parts generate the most calls.
Features
Features dealerships rely on
Every feature is built to handle the volume, speed, and multi-department demands of automotive operations.
IVR Menus
Let callers choose Sales, Service, or Parts instantly - no receptionist needed during peak hours.
Missed Call Alerts
Every missed call is a missed sale. Get instant notifications so your team can call back within minutes.
Smart Call Routing
Route calls based on caller history - returning customers go to their sales rep, service clients to their advisor.
Call Recording
Record every sales call and service appointment for quality assurance, training, and dispute resolution.
Business Hours
Set showroom and service hours separately. After-hours calls route to voicemail or an on-call manager.
Business SMS
Send appointment reminders, service updates, and follow-up messages directly from your business number.
Call Queuing
Handle Saturday rush and new model launch call spikes without dropping a single enquiry.
Call Analytics
Track which campaigns drive calls, measure sales team performance, and identify peak enquiry times.
3,207+
Companies worldwide
50+
Countries supported
99.9%
Uptime guarantee
15min
Average setup time
Platform
More than a phone system
Your automotive phone system works alongside six other products on the Hipcall platform. One login. Every customer conversation in one place.
Business Phone System
HD calls, IVR, and local numbers in 50+ countries.
Call Center Software
Queues, monitoring, wallboards, and analytics.
Business SMS
Two-way texting with templates and automation.
WhatsApp Business
Manage WhatsApp alongside calls and tickets.
Live Chat Software
Website chat with agent routing and canned responses.
Customer Service
Ticketing, knowledge base, and SLA management.
Your customers expect
a premium experience
No contracts. No hardware. No surprises. Start your free 14-day trial and see how Hipcall drives your dealership forward.