Every member
deserves to be heard.
Hipcall gives associations, charities, and nonprofits a cloud phone system built for member engagement, donor relations, and volunteer coordination - with every conversation tracked and organised.
Trusted by 3,000+ companies
Why Hipcall
Built for mission-driven organisations
Whether you're coordinating volunteers, managing memberships, or running fundraising campaigns, every call matters. Hipcall keeps your teams connected and your supporters engaged.
Member Engagement
Keep members informed and engaged with professional call handling. Route enquiries to the right department, track every interaction, and ensure no member feels overlooked.
Donor Relations
Handle donation pledges with care and professionalism. Record calls for transparency, route major donors to their dedicated contact, and never miss a fundraising opportunity.
Volunteer Coordination
Coordinate volunteers across chapters and events. Conference calls for planning, ring groups for rapid mobilisation, and call forwarding to keep field teams connected.
Use Cases
One platform, every department
Membership Services
Handle renewal calls, new member enquiries, and benefit questions. Contact-based routing recognises existing members and connects them to their account manager instantly.
Fundraising & Donations
Run donation campaigns with dedicated lines. Record pledges for accountability, track call volumes during campaigns, and ensure every donor interaction is handled with gratitude.
Event Coordination
Manage event registrations, speaker coordination, and attendee support from one platform. IVR menus handle high call volumes during major events without overwhelming your team.
Features
Features associations rely on
Every feature is designed to help mission-driven organisations communicate more effectively with members, donors, and volunteers.
IVR Menus
Let callers self-route to membership, donations, events, or general enquiries without tying up staff.
Call Recording
Record donor pledges and board decisions for transparency, compliance, and dispute resolution.
Smart Call Routing
Route calls based on membership tier, donor history, or enquiry type so the right person answers first.
Ring Groups
Ring the entire volunteer coordination team or events department simultaneously so no call goes unanswered.
Business Hours
Set office hours per department and route after-hours calls to voicemail or emergency contacts.
Voicemail
Never miss a donation pledge or membership enquiry. Voicemails are transcribed and emailed instantly.
Conference Calling
Host board meetings, committee calls, and multi-chapter coordination without third-party tools.
Contact-Based Routing
Recognise returning donors and long-standing members and connect them to their dedicated contact.
3,207+
Companies worldwide
50+
Countries supported
99.9%
Uptime guarantee
15min
Average setup time
Platform
More than a phone system
Your association phone system works alongside six other products on the Hipcall platform. One login. Every conversation in one place.
Business Phone System
HD calls, IVR, and local numbers in 50+ countries.
Call Center Software
Queues, monitoring, wallboards, and analytics.
Business SMS
Two-way texting with templates and automation.
WhatsApp Business
Manage WhatsApp alongside calls and tickets.
Live Chat Software
Website chat with agent routing and canned responses.
Customer Service
Ticketing, knowledge base, and SLA management.
Your members deserve
better communication
No contracts. No hardware. No surprises. Start your free 14-day trial and see how Hipcall strengthens your association's connections.