Intégration FluentSupport + Hipcall

FluentSupport

Fluent Support est la meilleure et la plus complète solution de système de billetterie de support client riche en fonctionnalités. C'est aussi le plugin de billetterie de support le plus simple et le plus rapide sur WordPress.

Lorsque cela se produit (déclencheurs)

Effectuer ceci (Actions)

Create task
Creates a new task.
Update task
Updates an existing task.
Create contact
Creates a new contact.
Update contact
Updates an existing contact.
Create company
Creates a new company.
Update company
Updates an existing company.
Create deal
Creates a new deal.
Update deal
Updates an existing deal.
Call init
When a call start.
Call hangup
When the call hangup.
Create callback
When the caller create a new callback request.
FluentSupport
Add Tag to Ticket
Adds tag to an existing ticket.
FluentSupport
Create a New Tag
Creates a new tag.
FluentSupport
Create a New Ticket Using Agent
Creates a new ticket. Using this endpoint you will be able to create a new Customer as well as a WP user.
FluentSupport
Create a New Ticket Using Customer
Creates a new ticket.
FluentSupport
Remove Tag from Ticket
Removes tag from an existing ticket.
FluentSupport
Find Ticket by Name
Retrieves ticket details by its name.
FluentSupport
Find Tag by Name
Retrieves tag details by its name.