# Hipcall

> Hipcall is a unified communications platform that brings a virtual phone system (PBX), call center, SMS, WhatsApp, live chat, sales CRM and help desk together in one place.

The links below list Hipcall's product pages and content. Hipcall publishes content in multiple languages — see the “Other languages” section for llms.txt files in other languages. For the full text of every article, see the llms-full.txt link in the Optional section.

## Products

- [/business-phone-system/](https://www.hipcall.com/business-phone-system/): Cloud business phone system (virtual PBX).
- [/call-center-software/](https://www.hipcall.com/call-center-software/): Call center software.
- [/customer-service-software/](https://www.hipcall.com/customer-service-software/): Customer service software / help desk.
- [/live-chat-software/](https://www.hipcall.com/live-chat-software/): Live chat software.
- [/sales-management-software/](https://www.hipcall.com/sales-management-software/): Sales management CRM.
- [/sms/](https://www.hipcall.com/sms/): Business SMS.
- [/whatsapp-business/](https://www.hipcall.com/whatsapp-business/): WhatsApp Business solution.
- [/ip-phones/](https://www.hipcall.com/ip-phones/): Supported IP phones.
- [/integrations/](https://www.hipcall.com/integrations/): Integrations.
- [/developers/](https://www.hipcall.com/developers/): Developer hub: API, webhooks and use cases.
- [/feature/](https://www.hipcall.com/feature/): Product features.
- [/pricing/](https://www.hipcall.com/pricing/): Pricing.
- [/sectors/](https://www.hipcall.com/sectors/): Industry-specific solutions.
- [/customers/](https://www.hipcall.com/customers/): Customer stories.
- [/partners/](https://www.hipcall.com/partners/): Partner program.
- [/about/](https://www.hipcall.com/about/): About Hipcall.

## Blog

- [10 Books Every Sales Team Should Read](https://www.hipcall.com/blog/books-every-sales-team-should-read/): A curated reading list to sharpen your pipeline, master objections, and close more deals — from prospecting to enterprise negotiation.
- [Call Centre Software vs Business Phone System](https://www.hipcall.com/blog/call-centre-software-vs-business-phone-system/): Call centre software manages agents and queues. A business phone system connects calls. Learn the key differences and which one your team actually needs.
- [What Is Hipcall? The 7-in-1 Communication Platform](https://www.hipcall.com/blog/what-is-hipcall/): What is Hipcall? It unifies business phone, call centre, SMS, WhatsApp, live chat, CRM, and helpdesk into one platform for sales and support teams.

## Use cases

- [Sync your CRM companies to Hipcall using external_id](https://www.hipcall.com/developers/sync-crm-companies-with-external-id/): Use the Hipcall REST API and the external_id field to create, look up, and update companies in lockstep with your own CRM — no mapping table required.
- [Authenticate Callers with PIN Verification](https://www.hipcall.com/developers/pin-authentication-with-external-management/): Learn how to authenticate callers by phone number and PIN, then route them to different extensions based on the result.
- [Place Calls by Order Number Without Seeing the Customer's Phone Number](https://www.hipcall.com/developers/call-via-order-number/): Learn how to let couriers call customers using only an order code, without ever accessing their phone number.
- [Route Incoming Calls Automatically Based on CRM Data](https://www.hipcall.com/developers/route-calls-with-smart-ivrs/): Learn how to look up callers in your CRM and route them to the right team automatically, before the call is even answered.
- [Show Caller Name, Company, and Balance on the Insight Card](https://www.hipcall.com/developers/show-caller-info-on-insight-card/): Display caller name, company, and balance on the agent's screen the moment a call connects, using Webhooks and the Insight Card API.
- [Store Call Records and Recordings in Your Own System Using Webhooks](https://www.hipcall.com/developers/store-call-records-with-webhooks/): Learn how to store call records and automatically download recordings into your own system the moment a call ends.

## Optional

- [llms-full.txt](https://www.hipcall.com/llms-full.txt): Full text of every article in a single file.
- [/legal/privacy-policy/](https://www.hipcall.com/legal/privacy-policy/): Privacy Policy.
- [/legal/term-of-service/](https://www.hipcall.com/legal/term-of-service/): Terms of Service.
- [/legal/terms-and-conditions/](https://www.hipcall.com/legal/terms-and-conditions/): Terms and Conditions.
- [/legal/cookie-policy/](https://www.hipcall.com/legal/cookie-policy/): Cookie Policy.
- [/legal/acceptable-use-policy/](https://www.hipcall.com/legal/acceptable-use-policy/): Acceptable Use Policy.

## Other languages

- Deutsch: [llms.txt](https://www.hipcall.com/de/llms.txt) · [llms-full.txt](https://www.hipcall.com/de/llms-full.txt)
- English (current): [llms.txt](https://www.hipcall.com/llms.txt) · [llms-full.txt](https://www.hipcall.com/llms-full.txt)
- Español: [llms.txt](https://www.hipcall.com/es/llms.txt) · [llms-full.txt](https://www.hipcall.com/es/llms-full.txt)
- Français: [llms.txt](https://www.hipcall.com/fr/llms.txt) · [llms-full.txt](https://www.hipcall.com/fr/llms-full.txt)
- Italiano: [llms.txt](https://www.hipcall.com/it/llms.txt) · [llms-full.txt](https://www.hipcall.com/it/llms-full.txt)
- Nederlands: [llms.txt](https://www.hipcall.com/nl/llms.txt) · [llms-full.txt](https://www.hipcall.com/nl/llms-full.txt)
- Türkçe: [llms.txt](https://www.hipcall.com/tr/llms.txt) · [llms-full.txt](https://www.hipcall.com/tr/llms-full.txt)